FAQs Help
Helium Balloon Float Time
The standard party balloon will stay afloat for 8 - 10 hours. We have a special treatment and our customers have informed us that our balloons often last much longer than 24 hours and have been reported floating as long as a month! They will always look best in the first 12 hours. See out Delivery Services page for more information if your question is not answered below.
Sorry, we do not offer a curbside pickup or walk in traffic at this time.
Outdoor Balloons
Please consider the outdoor conditions when choosing to set up your balloons outside. Balloons will move with the wind. Let us know ahead of time if you will require weighted balloons.
Helium balloons will shrivel and sink if left out in the cold for long periods of time or pop in the case of excessive heat. It’s recommended to place them out of direct sunlight and away from lights. It is not recommended to transport your balloons after our initial delivery.
If ordering foil balloons, please be aware that they might look a little less plump on arrival. However, they will regain their fullness in the warmth. Note that there might be light popping sounds while foil balloons expand to their original shape and size.
Extreme temperatures and temperature changes will cause balloons to pop or deflate.
Sun Damage
It is possible that if the sun is bright enough, your balloons may fade in the sunlight or pop due to the added heat. As such, it is recommended to avoid leaving it outside or in direct sunlight.
Ceiling Installs
If you are planning to install your balloons on the ceiling by yourself, make sure to check the surface prior to placing your balloons. Even something such as a chip in the paint could pop them. It is also probable that ceiling lights will cause them to pop. If you are placing the balloons over or around any lights, ensure that the light is an LED or completely room temperature before installing the balloons.
Health Warning
Note that many of our balloons are made with latex and may cause an allergic reaction.
Balloons are under pressure. We do not recommend inhalation of helium.
Keep pets and small children away from popped balloons, as the smaller pieces may be a choking hazard if inhaled.
Keep all helium balloons away from open flame.
We do not suggest releasing the balloons to the atmosphere as this becomes litter and can harm wildlife.
For a "POP & BANG" free deflation, try pulling the tab and using scissors to notch the balloon near the tab, deflate and place it in the bin.
Payment and Delivery Help
We accept all major Credit Cards as well as e-transfer , cash and ApplePay.
Ensure the Delivery/Shipping Address is different from Billing Address if you are ordering from out of Edmonton for delivery within Edmonton & Area.
If you are having any issues with your checkout process please call us @
7802881460 for immediate assistance!
You can also use the "chat" function, or email us orders@dorballoons.com
Thank you for choosing and supporting local business.